Complaints

If something hasn't gone right, we want to know so we can put it right. Please tell us as soon as you can.

How to complain

1. Email info@linxplumbing.co.uk or call us on 020 7946 0000, quoting your booking reference.
2. Tell us what happened and what you'd like us to do.
3. Include photos if they help explain the problem.

What happens next

We'll acknowledge your complaint, look into it, and keep you updated until it's resolved. If we need to revisit the job, we'll arrange a time that suits you.

If you're still not happy

Citizens Advice offers free, independent help with consumer problems. For gas work, you can also contact Gas Safe Register.