Guides
Plumbing and heating guides
Water leaking right now? Turn off the stopcock, then call us. We're available 24/7.
020 8914 7824Leaks & water
How to find and turn off your stopcock
Where the stopcock usually hides in houses, flats and basements, how to shut it off, and what to do next if water is leaking.
5 min readRead guideBoilers
Boiler pressure low? How to check and top up a combi boiler
Read the gauge, top up through the filling loop, and know when a falling pressure needs a Gas Safe registered engineer.
5 min readRead guideHeating
How to bleed a radiator
Let trapped air out with a radiator key and a cloth, then check the boiler pressure so the heating keeps working.
4 min readRead guideLeaks & water
Frozen pipes: how to prevent and safely thaw them
Lag the pipes at risk, thaw frozen ones gently and never with a flame, and know what to do if one splits.
5 min readRead guideLandlords
What a landlord gas safety certificate (CP12) covers
The yearly check landlords must arrange, what the engineer looks at, when tenants need a copy, and how to get ready for the visit.
5 min readRead guide
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